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Contact Us

Customer Support

Many of the questions users have regarding their Rivals subscription or account can be answered through our Rivals Help Page. You can browse by different topics in the menu on the left side of the page.

If you are unable to find the answer to your question on the help page, submit a help request to the Rivals Customer Care team through our Customer Care channels. We are happy to address any subscription or technical related questions you may have regarding your account, and look forward to assisting you with your request!

Hours of Operation

Email Support: 24 hours (Expect a response within 24 hours of submission).

Chat Support: Monday - Friday 6 am - 3 pm PST.


Forum/Message Board Moderation Topics

If you have a question or complaint about forum moderation (i.e. blacklists, bans, etc.). Please contact the publisher or staff of the team site publication where the forum exists. customer care does not mediate in team site message board matters.

Recruiting Information

Contact our Recruiting Experts for information related to Rivals rankings, and other recruiting content and information.


For information on advertising on or any of Rivals' school sites, sponsorships of these sites or events, etc. please contact Yahoo ad sales.


For all legal matters, contact Yahoo Legal.


To submit your highlight video or game video to the basketball or football recruiting analysts, email your Hudl or YouTube video link to

DVD's are no longer accepted.